Standard Shipping Arrangement
Postage will be added to the total once you have entered your delivery address.
Special Shipping Arrangement
Postage cost may be waived or discounted at special times when HULLU has clearly advertised a special sale on its website and indentified "FREE SHIPPING" or "DISCOUNTED SHIPPING" in clear view of its clientele on checkout page at time of purchase.
Bespoke Shipping Arrangements
Should you require a special shipping arrangement, packaging, special presentation or country of origin that is NOT available online you may write to us using our website contact via email. Please use subject: "VIP Shipping". We will calculate the shipping costs and contact you usually within 24 hours of your order depending on order complexity and the delivery address you have entered. We will then contact you to confirm the order and price including postage. Note: No charges will be made until you have confirmed the order with us including postage.
TERMS AND CONDITIONS - SHIPPING AND SALES
1. Delivery of an article shall be made by the Buyer or the Buyer’s representative collecting the article from the premises of HULLU Gallery at the time of purchase or at any other time and date so agreed.
2. If purchase of an article is made through the Internet delivery may be made by HULLU Gallery or the Artist delivering the goods personally to the address specified in your order. Delivery will be made through Royal Thai Mail and International courier services. All delivery charges will be payable by the Buyer. Please allow up to 28 days for delivery.
3. Delivery to Buyer will be deemed to have occurred once the packaged, stamped and addressed article is placed with the Royal Thai Mail, or such other carrier as the gallery or artist may use.
In Stock: This means that the artwork is currently for sale. However, HULLU Gallery may not have had time to update the website in the case of a sale. Therefore, we do not accept any liability for this.
Not in Stock: If an item is currently not in stock, you can contact HULLU Gallery and find out when/if the item will be in stock again.
Sold / Not in Stock: If an item has been sold but is available for commission or to view, it will be marked as Sold / Not in Stock.
Occasionally prices may be inaccurately displayed on our site due to system errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any errors when they do occur. Prices are determined on the date that the goods are charged. We reserve the right to alter the prices quoted on the online store in light of exchange rate movements or for any other reason.
All goods offered for sale through our website are shown exclusive of taxes and in USD. Prices of artworks do not include postage, packing and handling. Postage, packing and handling costs may vary depending on the size, medium, packing specifications, mode of transport and delivery requirements.
Placing an order for goods via our web site does not confirm or constitute a contract of sale; this includes any automated confirmation messages you may receive. Once your order has been received and charges verified we must also manually check its details and personally contact you to confirm the acceptance of your order which will constitute the completion of our contract to supply. However, we reserve the right to cancel the contract at any time thereafter should this be necessitated by circumstances beyond our control. In this event we will try to contact you as quickly as possible with a full explanation and appropriate compensation as deemed appropriate by us.
We accept payment at HULLU Gallery by all major credit cards and may offer additional promotional incentives in collaboaration with merchant partners at HULLU Gallery not offered to online buyers. We accept all major credit cards and payment methods online as provided by PayPall International and may offer additional incentives to return customers, members, collectors, not-for-profit organisations and or other HULLU VIP persons exclusive to our online customers using valid discount codes prior to checkout.
1.1 Buyer means the individual or organisation who buys or agrees to buy the Goods from the Seller
1.3 Goods means the articles that the Buyer agrees to buy from the Seller
1.4 Seller means HULLU (Thailand) Co. Ltd (Business Registration Number 0105 5500 87498) Park Ventures Level 18, 57 Wireless Road, Ploenchit, Lumpini 10330, Bangkok, Thailand under license of HULLU Limited (Business Registration Number: 1956731) Level 17, Wheelock House, 20 Pedder Street, Central, Hong Kong that owns and operates www.hullugallery.asia in partnership with HULLU Pty. Ltd., Melbourne, Australia.
1.5 Terms and Conditions means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller.
2.1 Nothing in these Terms and Conditions shall affect the Buyers statutory rights as a Consumer.
2.2. These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.
2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyers acceptance of these Terms and Conditions.
2.4 Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.
3.1 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.
3.2 Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 30 days.
4. PRICE AND PAYMENT
4.1 The Price of the Goods shall be that stipulated on the Sellers Website. The Price is not inclusive of VAT and applicable taxes. The Price excludes delivery charges.
4.2 The total purchase price, including VAT / GST and delivery charges, if any, will be displayed in the Buyers shopping cart prior to confirming the order.
4.3 After the order is received the Seller shall confirm by email the details, description and price for the Goods to the buyer.
4.4 Payment of the Price plus VAT/ GST and delivery charges will be taken prior to dispatch.
4.5 Payment of the Price plus VAT/GST and delivery charges must be made in full before dispatch of the Goods.
5. AGE OF CONSENT
5.1 The Goods may only be purchased by persons of appropriate legal age and legal authority to purchase the Goods.
5.2 If the Seller discovers that the Buyer is not legally entitled to order certain Goods, the Seller shall be entitled to cancel the order immediately, without notice.
The Seller warrants that the Goods will at the time of dispatch correspond to the description given by the Seller. Except where the Buyer is dealing as a Consumer, all other warranties, conditions, or terms relating to fitness for purpose, merchantability or condition of the Goods, whether implied by Statute, common law or otherwise are excluded, and the Buyer is satisfied as to the suitability of the Goods for the Buyers purpose.
7.1 Goods supplied within Thailand will normally be delivered within 10 working days of acceptance of order.
7.2 Goods supplied outside of Thailand will normally be delivered within 28 working days of acceptance of order.
7.3 Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date or receive a full refund.
7.4 The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
7.5 Delivery of the Goods shall be made to the Buyers address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
7.6 Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.
8. CANCELLATION AND RETURN
8.1 The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller by email or letter within 7 working days of delivery if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.
8.2 Where a claim of defect or damage is made the Goods shall be returned by the Buyer to the Seller. The Buyer shall be entitled to a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective.
8.3 Goods must be returned by the Buyer at the Buyers expense and should be adequately insured during the return journey.
8.4 Goods to be returned must clearly show the order number obtained from the Seller on the package.
8.5 Where returned Goods are found to be damaged due to the Buyers fault the Buyer will be liable for the cost of remedying such damage.
9. LIMITATION OF LIABILITY
9.1 Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the Price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage.
No waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.
11. FORCE MAJEURE
The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, accidents, war, fire, flood or unavailability of machinery and the Seller shall be entitled to a reasonable extension of its obligations.
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.
13. CHANGES TO TERMS AND CONDITIONS
The Seller shall be entitled to alter these Terms and Conditions at any time. But this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.
14. GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the laws of Thailand and the parties hereby submit to the exclusive jurisdiction of the Thai courts.
15. DAMAGED GOODS/INSURANCE CLAIM
If damage is evident upon delivery the buyer should refuse to accept the goods, signing the delivery documents and requesting that the courier return the goods to the seller. If damage is discovered by the buyer after accepting and unpacking the goods, the buyer should notify the seller immediately by phone or email (this must be within 24 hours of receipt of the goods) detailing the type and extent of any damage. Please send us photographs via email using our website with subject: "Damaged Goods". If we are contacted within 24 hours of receipt of goods we will arrange a courier to collect the goods from you. If we are notified after 24 hours of reciept of goods the postage costs to return the item will be paid for by the buyer. All original packaging must be returned to the seller with any damaged items. All items must be packaged to ensure no further damage can occur when a piece of art is being returned. Any further damage that is incurred by returning the item in insufficent packaging will be taken into account when making a refund and any additional losses may be deducted off any refunds made. The HULLU Gallery will not pay for any third party delivery/collection charges unless agreed in advance. All refunds for damaged items will be investigated by and made at the discretion of our insurers.
Information on the Web Site: We make every attempt to ensure that our on-line catalogue of artworks is as accurate and complete as possible. Colours may vary slightly both due to minor errors from reproduction and variability of displays. Our objective is to provide you with as much information and detail about your prospective purchase as possible.
We collect information about you for two reasons: to process your order and to provide you with the best possible service. We will not disclose this information to any third parties, without your written consent except for necessary delivery details in the case of suppliers or artist who ship product directly to you. The information we will collect about you is only that supplied during the process of ordering from us whether by phone, mail-order or website. See our Privacy Agreement for more details.
Checking Your Order Status If you are inquiring about the status of an order or delivery, you may write to us using our website contact via email. Please use subject: "VIP Shipping".
Law and Jurisdiction
The Contract shall be deemed to be made in Thailand between The HULLU Gallery and the Customer, which would be governed by the Laws of Thailand and any dispute arising shall be subject to the sole jurisdiction of the Thai Court.
Legal Notices: Under no circumstances shall HULLU Gallery be liable for any indirect, special, incidental or consequential damages of any kind, regardless of the form of action, whether in contract, tort (including negligence), strict product liability or otherwise. If we explicitly or implicitly undertake to provide any product or service by any deadline we do so in good faith as a goodwill gesture without prejudice but we accept no responsibility for any direct or indirect costs or consequences of our failure to meet any such deadline even if by our negligence. Any disputes shall be settled under Thai law.
Any interactions with HULLU Gallery including any purchases and all communications, are subject to the above understanding which you are agreeing to by contacting us in any way including placing an online order.
The graphic and textual elements of this web site are protected by copyright and any unauthorised use is an infringement of that legal copyright.